Encore - Mobile Workforce1.8.0 - App Store

ENCORE, powered by Actsoft, is a cost-effective cloud-based business platform that is an all-in-one solution for managing a mobile workforce. Its flexibility enables companies of any size or industry to build a solution to fit specific business needs.
Stay updated with ENCORE. The application allows users to clock in and out from the field, enables businesses to know the location of their mobile workers, relay work order information to these employees, and cultivate easier dispatching.

Mobilize business with the ENCORE features:
.  Timekeeping
.  Mobile Forms
.  Job Order Dispatching
.  Tracking
  -   Event Based GPS Location Reporting
  -   Intelligent Tracking
.  Vehicles & Assets

Timekeeping: Utilize timekeeping to enhance the accountability and flexibility of your mobile workforce. Employees can clock in and out from a mobile handset or tablet with this feature. Administrators can view all time punch activity on one screen and can view a timeline of a user’s history. Employee activity is compiled into a report and available to integrate with timesheets. An additional feature allows administrators to view employee activity superimposed upon a map.

Mobile Forms: Replace your paper forms with their electronic versions and strengthen your business’s efficiency. Wireless forms augment the existing paper versions when sent directly to employees’ mobile devices. Digital receipts, photo capture, and E-mails work in conjunction to make exchanging information easier. Prebuilt forms exist within ENCORE that are industry specific and available for use. These forms are fully customizable, but the option remains for businesses to build their own from scratch.

Job Order Dispatching: ENCORE’s job dispatching capabilities heightens productivity for users. Businesses create and dispatch work orders to employees in the field, generate new orders for deliveries, service calls, or any other type of task. Work orders are instantly available for remote employees as they receive them on a phone or tablet. Dispatchers can relay information, track the progress of mobile personnel, and manage workloads in real-time. The feature is customizable, powerful, and streamlines daily tasks for faster billing.

Event Based GPS Tracking: Optimize your workflow process with event-based tracking. This unique way of submitting documents allows management to monitor all field task activities and data entries in near real-time via a web dashboard. Improve accountability by keeping track of mobile employee’s location with each completed task.

Vehicles & Assets: Maximize the productivity of the vehicles and assets within your workforce with ENCORE. Establish movement alerts deter the use of vehicles outside of work hours. Set alerts to relay crucial information like hard accelerations, hard braking, and upcoming maintenance appointments in order to maintain the integrity of your equipment. Reduce loss associated with theft by tracking the location of all of your equipment, ensuring a quick recovery with minimal break in productivity.

ENCORE comes with add-on services that further enhance the solution:
.  Continuous GPS Tracking

* Continued use of GPS running in the background can dramatically decrease battery life

Version History Release notes:
1. Added the ability to reassign standalone form drafts to another user.
2. In Timekeeping, added options to disable the capture of lunches and breaks, force minimum or maximum durations for lunches and breaks, and require lunch breaks. 1.8.0 Jul 8 1. In Timekeeping, the app can now display work schedules and report on attendance and on-time performance.
2. In Dispatching, enhanced the jobs list to give users options for how much preview detail they want to see in the list. 1.7.7 Feb 18 1. Resolved various form routing bugs
2. Fixed form failure issues
3. Addressed a form draft deletion issue
4. Resolved a display issue on form drafts on iPads 1.7.6 Jan 8 1. In Timekeeping, added an option to require clock ins from specific location(s)
2. Enhancements to camera fields in forms, including selecting multiple images in bulk from the gallery and preventing users from using gallery images
3. Added the ability to require a PIN code before a user can log out of the application
4. In Dispatching, added support for grouping associated orders using order legs 1.7.5 10/08/2025 1. Added the ability to capture a location within a form
2. Enhanced conditional fields in forms to include text fields and list fields to display or hide subsequent fields. 1.7.2 04/11/2025 1. Fixed a crash on iPads in forms when attempting a barcode scan.
2. Resolved a background crash related to diagnostic tools. 1.6.51 02/17/2025 1. Minor updates for Spanish language support
2. Updates to diagnostics and analytics 1.6.50 02/10/2025 1. Enhancements to Order list sorting
2. Addition of Spanish language support 1.6.49 11/20/2024 1. Resolved an issue in forms that allowed repeatable entries with mandatory fields to save with missing required data. 1.6.48 10/03/2024 1. Enhancements to form transfer drafts to improve data persistence and enable drafts to be continued on a second mobile device or the web app.
2. Added the ability to make a copy of a form draft.
3. In Wireless forms, added a draft count to the Continue Draft button.
4. In Crew Timekeeping, resolved a form display issue during bulk updates.
5. In Order dispatching, fixed a bug in custom client fields that caused display issues with numeric data entries in text fields.
6. Performance enhancements to resolve Bad Data state messages. 1.6.47 09/09/2024 1. Enhancements to form drafts to improve data persistence and enable drafts to be continued on a second mobile device or the web app 1.6.45 05/07/2024 1. Enhancements to Dispatching, including the ability to include two job addresses for a single order
2. Added Panic mode, giving app users the ability to notify others of unsafe conditions they may be experiencing
3. Modified app login to allow for the use of Active Directory to connect
4. Resolved an issue that could falsely notify users of a bad data state, requesting that data be cleared from the app 1.6.44 01/31/2024 1. Memory management improvements when a large number of images or attachment files are submitted with a form.
2. Resolved a crash that could occur if a form containing attachment files is submitted while handset is out of network. 1.6.43 01/04/2024 1. When saving a form, added the ability to name the draft.
2. In Timekeeping, resolved a bug that could cause a clock in or clock out to fail.
3. Enhancements to image capture from the gallery within a form. 1.6.42 08/30/2023 Added support for attaching files to forms. 1.6.41 08/11/2023 Custom list field bug fixes in forms. 1.6.39 05/17/2023 In forms, resolved an issue in custom list fields that prevented users from making a selection in a filtered list. 1.6.38 04/25/2023 1. Enhancements to order details in Dispatching.
2. In forms, added the ability to limit the types of characters allowed in text fields.
3. Increased the maximum crew member limit in Crew Timekeeping
4. Optimizations to photos submitted in forms.
5. Resolved an issue in forms that kept default values from displaying conditional fields. 1.6.37 04/20/2023 1. In Dispatching, added the ability to view attached documents and files contained in client details
2. Resolved an intermittent display issue with the signature capture field in iOS 16 1.6.36 02/22/2023 1. Enhancements to Event reporting for app termination
2. Resolved an intermittent issue in Crew Timekeeping that could prevent Clock in/out forms from submitting 1.6.35 12/14/2022 1. Resolved submission failures in Crew Timekeeping
2. Enhancements to Timekeeping to eliminate failed submissions
3. Resolved an intermittent issue that could prevent forms from submitting 1.6.34 11/07/2022 1. Added a search option for modules

2. Enhancements to the job orders list

3. Resolved display issues for form captions and dispatching order details

4. Improvements to the order status form submission process to prevent failures 1.6.33 10/05/2022 1. Dispatching enhancements 1.6.32 08/15/2022 1. Resolved an issue that caused form submissions containing picture data to fail
2. Fixed various Crew Timekeeping bugs
3. Resolved an issue in forms, in which custom lists failed to filter properly in repeatable fields referencing fields types from the main form
4. Added better handling of order update submissions 1.6.31 07/28/2022 Fixes for Custom list filtering 1.6.30 05/17/2022